Willamette Technology Media Services

Professional Experience

May 2005 – Present Willamette Technology. Portland, Or.

Owner and operator

Computer and network support, web site development and management, media services such as VHS conversion and DVD post production. http://www.willamettetechnology.com

Dec 2000 - Sept. 2004 Microsoft Corporation, Redmond, WA.

Lab Manager: Dot Net Solutions Architecture Team.

Managed all aspects of the DOTNETSA lab:

130 servers. 10 for infrastructure, remainder for development projects.
Facilities management: 2000sf raised floor data center computer lab.
Team domain management, DHCP, DNS, users, etc.
Multiple networks. Number varies with project load in lab.
Team data management, development servers and team file servers.
SAN and Backup for NEAT team data and project data.
Enterprise level prototype project support helping with network and server architecture decisions.
Build out of development environment and support for same.
Helpdesk support for team members and visiting customers from around the world.
Setup EMC SAN/Server/Network for redundant protection with performance.
Managed move and integration of all equipment with a new team following a company reorganization.
New role as support for >200 seat training center with continued management of NEAT team lab.
Maintained the lab and training facility, with normal business flow, during a large building remodel with a focus of making the computer lab a glass room and showplace. During the remodel, the lab was kept running and we didn’t loose any equipment.
Completely virus free lab. All servers were patched and double checked for updates keeping us malware free.

Lab Engineer: Enterprise Computing labs.

Troubleshooting and repair of all server issues.
Setup new backup library with Veritas Network Executive, managed lab backup.
Setup new file server for team with ~1tb of local attached storage.
Created asset management system to help control assets within the lab.
Project setup which included identifying equipment to use, loading the O.S, software load and network setup.
Support of project environments and external customers from around the world.

July 2000 - Dec 2000 Microsoft Corporation, Redmond, WA.

Lab Engineer: Enterprise Computing labs

Troubleshooting and repair of network servers.
Assisted with lab projects by configuring operating system, software load and network setup.
General Maintance of the lab.
Assisted in implementation of Apex Enterprise KVM switching solution.

Contract employee with Volt Computer Consulting, hired by Microsoft as employee Dec. 2000.

May 2000 – July 2000 Physio-Control/Medtronics, Redmond, WA.

Level 2 Desktop support/Rollout project:

Support of 600 users with desktop trouble tickets.
Hardware imaging and rollout of new desktop machines. Contract employee with Volt Computer Consulting, Contract ended July 2000.

Feb 1998 - May 2000 En Pointe Technologies, El Segundo, Ca.; Kirkland ,WA

Systems Engineer/Consultant:

Built, installed, cabled, configured network servers including various Compaq and HP servers in a rack and non-rack configuration with external storage and DLT Tape backup.
Supported multiple accounts with as desktop support network maintance and setup as well in a Consultant role.

Field Service Engineer:

Field Service computer and printer technician.
Used customer service skills to maintain a positive relationship with customers.
Supported major accounts (City and county of L.A.) with training, on site warranty, T&M repair, software installation, setup and troubleshooting.
Installed and configured Windows 95, 98, NT 4.0 Workstation and Server.
Project rollout and setup of workstation computers in large corporate environment.

Dec 1995 - Feb 1998 Document Technical Services, Santa Fe Springs,CA.

Web Master:

Designed and implemented company web site.
CGI programming with PERL, HTML, Interface design, GIF animation and custom graphics.

Network Administrator:

Assisted with the State of California's multi-site installation of a UNIX WAN network.
Tested the network, setup the hub, installed and configured workstations.

Field Service Engineer:

Computer hardware technician, troubleshooting computer related problems and repairs.
Xerox Customer Service Engineer, Maintained Xerox copiers, parts inventory, managed territory assignments.

Mar 1988 - Dec 1995 Xerox Corporation, Long Beach, CA.

Customer Service Engineer:

Maintained the Xerox 5028 family, 5334 family and 5011 family of copiers for Xerox customers.
Maintained parts inventory, managed territory assignments and maintained a Company car.
Maintained Compaq's family of computers as 3^rd party service for Xerox.
Maintained Sun Microsystems Sparc family of computer workstations as 3^rd party service for Xerox.

Jul 1983 - Jul 1987 United States Marine Corps, VMA311 El Toro, CA.

Aviation Machinist Mate: Aircraft mechanic

Honorable discharge as E4, good conduct medal, 4 time rifle expert.
Flightline and Jet Engine mechanic on the A4M Skyhawk.
J52P408 Pratt & Whitney turbojet engine troubleshooting, maintenance, replacement.
Troubleshooting and maintaining the aircraft JFS unit.
Airframes maintenance, support for all aspects of flight operations.

Operating systems:

Longhorn/ Windows Vista
Windows Server 2003 (standard, Enterprise)
Windows XP (home, Pro, MCE)
Windows 2000 client
Windows Server 2000
Windows NT 4
Linux redhat
Sun OS
Linux slackware
Windows ME
Windows 98
Windows 95
Windows 3
DOS

Computer hardware:

Dell server, desktop and laptop computers
Compaq servers, DL, ML, Prolient series
Compaq desktop and laptop computers
HP Servers, desktop and laptop computers
IBM servers, desktop and laptop computers

SAN Systems:

Xiotech
EMC
HP MSA1000

Network hardware:

Extreme family of switches and routers
3com
HP/Compaq

Software:

SQL Server 2000
Sharepoint Portal Server / Team Server
Microsoft Operations Manager
WUS – Windows Update Server
Veritas Backup exec
Virtual Server
Visual Source Safe
Compaq Insight Manager
Team Product Studio database
Imaging systems: Ghost, RIS, WINPE, Altris
Adobe Photoshop, Golive and other Adobe applications

Training and Certifications

Feb 2003                       Compaq MSA1000 training
May2002                       Extreme Networks Layer 2 and layer 3 switch and router configuration
Feb 2000                       Microsoft Office Migration training
Dec 1999                       Microsoft Windows 2000 training
Sep 1999                       Compaq ASE Intel+StorageWorks Specialist
Aug 1999                       Compaq ASE Intel/Windows NT Specialist
Mar 1999                       3Com VPN, Switch and hub training
Feb 1999                       Netscreen Firewall Training
Dec 1998                       Microsoft Certified Systems Engineer (MCSE)
Dec 1998                       Microsoft Certified Professional + Internet (MCP+I)
Jul 1998                        IBM warranty and server certifications
Jul 1998                        Hewlett Packard certification with personal CZ
number
May 1997                      Novell CNA class 520 (system administration)
Apr 1997                       A+ certified technician
Apr 1996                       Sun Microsystems UNIX/ SunOS, Sys Admin Training
Apr 1996                       Sun Microsystems SPARC 1, 2, 5 & 10 Training and support.
Oct 1995                       Compaq Corporation factory training on all servers and desktop computers



		`Portfolio of current web sites` `Tand R Ranch` `Willamette Technology (this site)` `Litigation Psychology` `Weiss Law PC`

		Managed web sites Sisters of Fire Oregon Gourmet Baskets

	Technical experience Microsoft Corporation - 5 years - Computer and network engineer En Pointe Technologies - 3 years - Computer and printer technician Xerox Corporation – 10 years - Copier and Sun Microsystems workstations technican
	Certifications MCSE Compaq ASE A+ hardware technician IBM Service including, desktop, server and notebook HP training, including servers, networking equipment and SANS Customer Service Training at Xerox SAN and NAS device training from multiple vendors (Xiotech, HP, EMC) Advanced Network training on Extreme network switches and routers
	Resume --------------------------------------------------------------------------------------- Professional Experience May 2005 – Present Willamette Technology. Portland, Or. Owner and operator Computer and network support, web site development and management, media services such as VHS conversion and DVD post production. http://www.willamettetechnology.com Dec 2000 - Sept. 2004 Microsoft Corporation, Redmond, WA. Lab Manager: Dot Net Solutions Architecture Team. Managed all aspects of the DOTNETSA lab: 130 servers. 10 for infrastructure, remainder for development projects. Facilities management: 2000sf raised floor data center computer lab. Team domain management, DHCP, DNS, users, etc. Multiple networks. Number varies with project load in lab. Team data management, development servers and team file servers. SAN and Backup for NEAT team data and project data. Enterprise level prototype project support helping with network and server architecture decisions. Build out of development environment and support for same. Helpdesk support for team members and visiting customers from around the world. Setup EMC SAN/Server/Network for redundant protection with performance. Managed move and integration of all equipment with a new team following a company reorganization. New role as support for >200 seat training center with continued management of NEAT team lab. Maintained the lab and training facility, with normal business flow, during a large building remodel with a focus of making the computer lab a glass room and showplace. During the remodel, the lab was kept running and we didn’t loose any equipment. Completely virus free lab. All servers were patched and double checked for updates keeping us malware free. Lab Engineer: Enterprise Computing labs. Troubleshooting and repair of all server issues. Setup new backup library with Veritas Network Executive, managed lab backup. Setup new file server for team with ~1tb of local attached storage. Created asset management system to help control assets within the lab. Project setup which included identifying equipment to use, loading the O.S, software load and network setup. Support of project environments and external customers from around the world. July 2000 - Dec 2000 Microsoft Corporation, Redmond, WA. Lab Engineer: Enterprise Computing labs Troubleshooting and repair of network servers. Assisted with lab projects by configuring operating system, software load and network setup. General Maintance of the lab. Assisted in implementation of Apex Enterprise KVM switching solution. Contract employee with Volt Computer Consulting, hired by Microsoft as employee Dec. 2000. May 2000 – July 2000 Physio-Control/Medtronics, Redmond, WA. Level 2 Desktop support/Rollout project: Support of 600 users with desktop trouble tickets. Hardware imaging and rollout of new desktop machines. Contract employee with Volt Computer Consulting, Contract ended July 2000. Feb 1998 - May 2000 En Pointe Technologies, El Segundo, Ca.; Kirkland ,WA Systems Engineer/Consultant: Built, installed, cabled, configured network servers including various Compaq and HP servers in a rack and non-rack configuration with external storage and DLT Tape backup. Supported multiple accounts with as desktop support network maintance and setup as well in a Consultant role. Field Service Engineer: Field Service computer and printer technician. Used customer service skills to maintain a positive relationship with customers. Supported major accounts (City and county of L.A.) with training, on site warranty, T&M repair, software installation, setup and troubleshooting. Installed and configured Windows 95, 98, NT 4.0 Workstation and Server. Project rollout and setup of workstation computers in large corporate environment. Dec 1995 - Feb 1998 Document Technical Services, Santa Fe Springs,CA. Web Master: Designed and implemented company web site. CGI programming with PERL, HTML, Interface design, GIF animation and custom graphics. Network Administrator: Assisted with the State of California's multi-site installation of a UNIX WAN network. Tested the network, setup the hub, installed and configured workstations. Field Service Engineer: Computer hardware technician, troubleshooting computer related problems and repairs. Xerox Customer Service Engineer, Maintained Xerox copiers, parts inventory, managed territory assignments. Mar 1988 - Dec 1995 Xerox Corporation, Long Beach, CA. Customer Service Engineer: Maintained the Xerox 5028 family, 5334 family and 5011 family of copiers for Xerox customers. Maintained parts inventory, managed territory assignments and maintained a Company car. Maintained Compaq's family of computers as 3^rd party service for Xerox. Maintained Sun Microsystems Sparc family of computer workstations as 3^rd party service for Xerox. Jul 1983 - Jul 1987 United States Marine Corps, VMA311 El Toro, CA. Aviation Machinist Mate: Aircraft mechanic Honorable discharge as E4, good conduct medal, 4 time rifle expert. Flightline and Jet Engine mechanic on the A4M Skyhawk. J52P408 Pratt & Whitney turbojet engine troubleshooting, maintenance, replacement. Troubleshooting and maintaining the aircraft JFS unit. Airframes maintenance, support for all aspects of flight operations. Operating systems: Longhorn/ Windows Vista Windows Server 2003 (standard, Enterprise) Windows XP (home, Pro, MCE) Windows 2000 client Windows Server 2000 Windows NT 4 Linux redhat Sun OS Linux slackware Windows ME Windows 98 Windows 95 Windows 3 DOS Computer hardware: Dell server, desktop and laptop computers Compaq servers, DL, ML, Prolient series Compaq desktop and laptop computers HP Servers, desktop and laptop computers IBM servers, desktop and laptop computers SAN Systems: Xiotech EMC HP MSA1000 Network hardware: Extreme family of switches and routers 3com HP/Compaq Software: SQL Server 2000 Sharepoint Portal Server / Team Server Microsoft Operations Manager WUS – Windows Update Server Veritas Backup exec Virtual Server Visual Source Safe Compaq Insight Manager Team Product Studio database Imaging systems: Ghost, RIS, WINPE, Altris Adobe Photoshop, Golive and other Adobe applications Training and Certifications Feb 2003 Compaq MSA1000 training May2002 Extreme Networks Layer 2 and layer 3 switch and router configuration Feb 2000 Microsoft Office Migration training Dec 1999 Microsoft Windows 2000 training Sep 1999 Compaq ASE Intel+StorageWorks Specialist Aug 1999 Compaq ASE Intel/Windows NT Specialist Mar 1999 3Com VPN, Switch and hub training Feb 1999 Netscreen Firewall Training Dec 1998 Microsoft Certified Systems Engineer (MCSE) Dec 1998 Microsoft Certified Professional + Internet (MCP+I) Jul 1998 IBM warranty and server certifications Jul 1998 Hewlett Packard certification with personal CZ number May 1997 Novell CNA class 520 (system administration) Apr 1997 A+ certified technician Apr 1996 Sun Microsystems UNIX/ SunOS, Sys Admin Training Apr 1996 Sun Microsystems SPARC 1, 2, 5 & 10 Training and support. Oct 1995 Compaq Corporation factory training on all servers and desktop computers

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